How do I subscribe?
You can subscribe in one of 3 ways; online, by telephone on 0344 472 5259 (ROI call (01) 9079762) and by post by filling in a subscription form which can be found in issue 1 of the collection.
What payment methods are available?
Direct Debit, Visa, Mastercard, Paypal or via invoice.
Have you received my subscription request - I have not had confirmation?
If you have subscribed online, you will receive a confirmation email followed by your welcome letter, both will be sent within 24 hours of placing your order. If you do not receive this email, please contact our Customer Service Team since there may have been a problem receiving your order, or an error with the email address used on your order form. If you subscribe via post or phone, you will receive a confirmation welcome letter within seven days of us receiving your request to subscribe. This contains your order reference number and details of your subscription. If you haven’t received a welcome letter after 10 days, then please contact our Customer Service Team. If you email the team, please include your name in the subject line.
When will I receive my superb free gifts?
Gifts are reserved for those starting their subscription with issues 1, 2, 3 or 4.
With your 1st delivery, you will receive 2 issues* (1 FREE) and your FREE XXL Colouring Poster and FREE Colour Wheel.
With your 3rd delivery, you will receive your FREE Tote Bag.
With your 5th delivery, you will receive your FREE Colour Changing Mug.
With your 7th delivery, you will receive your FREE Gel Pen Set
Please note, some gifts may be dispatched separately from the issues.
*Dependent on your starting issue
What else will I receive in my collection?
There are lots of fantastic FREE extras in the Art therapy collection - with issue 2, you’ll receive your first storage box for all your beautiful pens and pencils from the collection, plus the inlay for your box with issue 14! You’ll receive your second box with issue 38, and the inlay for your box with issue 63. You will also receive a FREE tidy box to store your magazines and designs with issue 4, and these will be available later in the collection at issue 40 and issue 75 for an additional £4.99 per tidy box.